In our online platform for the sale of quality extra virgin olive oil we work with the best company in the national distribution of our packages, this is DHL. At the international level we also work with DHL.
The estimated time of transit in the Península Ibérica of the packages contracted with DHL is 24-48 hours on weekdays.
At the time of transit of the packages contracted with this company, it would be necessary to add the necessary time to prepare the merchandise in the mill and the time of management of the orders, being able to delay one more day, although it is normal for it to enter within the indicated period. previously.
The estimated time of international transit depends on the country of destination being around 5-6 business days.
Aceite Oliva Online has service of shipments to all the world, but for logistical reasons the sale is enabled only in the regions and countries that are mentioned next: (if you are from another country, please contact with us)
- Peninsula and Balearic Islands
- Portugal, Germany, France, Austria, Belgium, Czech Republic, Hungary, Holland, Poland, United Kingdom, Ireland, Luxembourg.
Control of the order:
When the order has been sent you will receive an email to the email provided with the instructions on the shipment to be able to track the package.
The shipping costs depend on the weight of each package and the locality so they will be displayed on the purchase screen once the customer's address and data have been entered.
In case a package arrives damaged or broken the client has 7 days to make the timely claim by email and will be delivered again that same product in optimal conditions after removal at your home of the previous defective package. The client will not pay any additional transport costs. It will be necessary the collaboration of the client regarding the sending of photos and information to be able to generate the claim.